PRIVACY POLICY – EVENT ROASTER

Event Planning & Management Platform

Effective Date: 15^th May, 2026

Welcome to Event Roaster (the "Platform"), accessible through its website https://eventroaster.in , mobile application, dashboards, and related digital interfaces operated by Sparkin Neurons Apps Pvt. Ltd., a company incorporated under the Companies Act, 2013, having its registered office in Koregaon Park Annex, Pune 411036 ("Company", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you access or use the Platform and its services.

By accessing or using the Platform or its services, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy and applicable laws, including the Information Technology Act, 2000, the rules made thereunder, and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

If you do not agree with this Privacy Policy, please discontinue access to the Platform and its Services.

1. Information We Collect

We may collect certain categories of information when you interact with the Platform.

Information You Provide Directly

When registering or using the Platform, you may voluntarily provide information such as:

•       name, email address, and phone number

•       city or location preferences

•       account registration details

•       event type, date, and guest count

•       vendor or service preferences

•       any other information submitted through forms or communications with the Company

Event & Booking Information

Users may submit information relating to:

•       event categories and specifications

•       preferred venues, dates, and vendor types

•       budget ranges and service expectations

•       communication records with vendors through the Platform

This information is used to facilitate vendor connections, generate event recommendations, and improve Service quality.

Information Collected Automatically

When you use the Platform, certain information may be collected automatically, including:

•       IP address

•       device type and browser type

•       operating system

•       pages viewed and access times

•       usage patterns and interaction with the Platform

This information helps improve Platform performance, functionality, and security.

Payment Information

If paid services are availed, payments may be processed through authorised third-party payment gateways. The Company does not store sensitive financial credentials such as debit or credit card numbers.

2. How We Use Your Information

The Company uses collected information to operate, maintain, and improve the Platform and its Services. Your information may be used for purposes including:

•       creating and managing user and vendor accounts

•       facilitating event bookings and vendor connections

•       processing inquiries and consultation requests

•       communicating service updates, booking confirmations, or support responses

•       improving Platform functionality and recommendation models

•       monitoring system performance and preventing misuse or fraudulent activity

•       complying with legal and regulatory requirements

The Company may also use aggregated or anonymised data derived from user interactions to improve service models and platform quality. Such data does not identify individual users.

3. Sharing of Information

The Company does not sell or rent personal information to third parties.

However, information may be shared in limited circumstances where necessary to operate the Platform or comply with legal obligations. Information may be shared with:

•       Vendors, to the extent necessary to facilitate bookings or inquiries initiated by the User;

•       service providers assisting with hosting, analytics, communication services, or payment processing;

•       professional advisors such as auditors or legal advisors where required;

•       government authorities or regulators where disclosure is required under applicable law.

In the event of a merger, acquisition, or restructuring of the Company, user information may be transferred to the successor entity subject to applicable legal safeguards.

4. Data Retention

Personal data will be retained only for as long as necessary to provide the Services, comply with legal or regulatory obligations, and resolve disputes and enforce agreements. After the retention period expires, data may be deleted, anonymised, or securely archived where technically feasible and legally permitted.

5. Your Rights

Subject to applicable law, users may have the right to:

•       access personal data held about them;

•       request correction of inaccurate information;

•       request deletion of personal data;

•       withdraw consent where processing is based on consent;

•       raise complaints regarding data handling practices.

Requests may be submitted using the contact information provided below and will be addressed in accordance with applicable law.

6. Cookies & Tracking Technologies

The Platform may use cookies and similar technologies to improve user experience and analyse usage patterns. Cookies may be used to remember user preferences, maintain secure sessions, analyse Platform performance, and improve functionality. Users may disable cookies through browser settings; however, certain features of the Platform may not function properly if cookies are disabled. Please refer to our Cookie Policy for further details.

7. Data Security

The Company implements reasonable administrative, technical, and organisational safeguards designed to protect personal data from unauthorised access, disclosure, alteration, or destruction. Security measures may include secure hosting infrastructure, access control mechanisms, monitoring systems, and internal security procedures.

No internet-based system can guarantee complete security, and users acknowledge that data transmission occurs at their own risk.

8. Children's Privacy

The Platform and Services are intended for use by individuals who are 18 years of age or older. The Company does not knowingly collect personal information from children. If such information is identified, the Company will take steps to delete it in accordance with applicable law.

9. International Data Transfers

Where necessary for service delivery, data may be stored or processed on servers located outside India. Where such transfers occur, reasonable safeguards will be implemented to protect personal data in accordance with applicable laws.

10. Changes to this Privacy Policy

The Company may update or modify this Privacy Policy from time to time to reflect changes in legal requirements, technology, or Platform functionality. Any updates will become effective upon posting the revised Privacy Policy on the Platform. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.

11. Grievance Redressal & Contact

For any complaints, concerns, or questions regarding this Privacy Policy or personal data handling, users may contact:

________________________

Phone No.: 9665987768

E-Mail: sparkinneurons@gmail.com

 

The Company shall endeavour to address grievances within a reasonable timeframe in accordance with applicable law.